Facility Support Services

At Coreworks we understand image is everything, and maintaining a clean, safe and positive environment works hand-in-hand with developing a comfortable environment for your residents, patients and customers. We work closely with your team to first understand your needs, then customize our services to align with your facility’s brand standards by upholding and executing key satisfaction drivers: responsiveness, efficiency and quality.

LAUNDRY

We design laundry services that meet your operational, personal and environmental needs with a specific expertise in infection prevention and sustainable laundering where soiled linen collection, appropriate wash cycle, folding, storing and distribution are all considered and controlled.

HOUSEKEEPING

We know every moment your clientele spends in your facility contributes to a positive experience and overall satisfaction, making housekeeping the ultimate extension of the complete hospitality experience. From rooms to common areas, public restrooms to corridors we pay attention to the details in everything.

MAINTENANCE

Your clientele expect that everything should function properly. You can rely on us to predict, prevent and fix issues while proactively keeping your facility compliant, safe and comfortable.

GROUNDS

Grounds keeping is more than just watering pants and trimming shrubs it’s about a great first impression. Whether it’s a visitor pulling up the driveway or the neighbors driving by, your grounds should be flawless.

SECURITY

Your facility should provide your clientele, their families and the staff that serve them with peace of mind. Our security services bring a hospitality philosophy while safely securing your environment.

TRANSPORTATION

Providing reliable transportation is crucial for your clientele. Our non-medical emergency transportation (NEMT) program is designed to help mitigate risk and create convenience.

Brand Promises

Facilitating satisfaction is a core competency of our Emerald Service philosophy, think of it as a “100% satisfaction guaranteed”. Our job isn’t done until your needs are met and your satisfaction is steadfast. Through our brand proposition as a trusted EVS partner we work to create lasting relationships that allow for open communication, growth and long-term success. We make commitments we can live up to, and do what we say we will to ensure our performance exceeds your expectations.

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SAFETY
FIRST

The safety of our teams and the communities they serve are paramount to our organization. To ensure the long-term viability of the communities we serve we’ve instituted comprehensive safety training, thorough infection control and secured top-of the line germicides.

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ELEVATED
SATISFACTION

To ensure our high-operating standards are continually being met we capture completion metrics, utilize detailed analytics and use trends to pinpoint where our teams need additional support. Satisfaction surveys are read with urgency and transferred into actionable insights.

REGULATORY
COMPLIANCE

We utilize custom CMS and LSC compliance programs to evaluate performance in the field. We leverage A.P.P.A. quality maintenance and SIMS healthcare standards to align regulatory compliance with our high operating standards in our partnered communities.

EFFICIENCY
TRACKING

To maximize effectiveness, leverage efficiency and have the greatest impact on your community we identify and track KPI’s to ensure our operations are optimized. To maintain this high level of operating standards we regularly monitor our systems to identify time-lags, inefficiencies and potential updates.

Dining Alliance

Coreworks maintains a direct partnership with Unidine Corporation, the leading provider of food and dining management services. With a centralized partnership you receive not only best-in-class environmental services but dining expertise from a premier provider.

About Unidine:
Unidine operates in over 400 facilities and is the leading provider of food and dining management services for discerning clients throughout the United States.  Since its founding in 2001 by President and CEO Richard B. Schenkel, Unidine’s success derives from consistent execution in four key areas – and exclusive focus on food and dining management services, a commitment to seasonal, fresh-from-scratch cooking, exceptional customer service and a corporate culture enlivened by each team member’s passion for culinary and service excellence. Unidine’s network of dieticians and culinarians leverage the latest research to support cultural enrichment and wellness strategies for senior living communities, and also exceptional service for hospitals, behavioral health facilities and corporations.

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Discover Unidine