Exceptional Support Services

From our years of experience in the senior living, behavioral health, and healthcare environments, we know exceptional resident experiences aren’t just a nice-to-have — they are an absolute must-have to remain competitive in this marketplace. It’s essential to increasing census and providing residents with a consistently high quality of life.


We know every moment your clientele spends in your facility contributes to a positive experience and overall satisfaction, making housekeeping the ultimate extension of the complete hospitality experience. From rooms to common areas, public restrooms to corridors we pay attention to the details in everything.



We design laundry services that meet your operational, personal and environmental needs with a specific expertise in infection prevention and sustainable laundering where soiled linen collection, appropriate wash cycle, folding, storing and distribution are all considered and controlled.



Your clientele expect that everything should function properly or be remedied quickly. You can rely on us to predict, prevent, and fix issues while proactively keeping your facility compliant, safe, and comfortable.

Our maintenance team members aren’t just skilled tradespeople – they’re highly visible customer service professionals, prepared for all types of interactions with your residents and driven to keep them comfortable, safe, and satisfied.


Grounds keeping is more than just watering pants and trimming shrubs it’s about a great impression every time. Whether it’s a visitor pulling up the driveway or the neighbors driving by, your community’s grounds should convey a welcoming and safe environment.

Our team members are acutely aware that well-kept grounds contribute vastly to your residents’ safety and experience and are vigilant about paying attention to the details in everything we do: grass, tree maintenance, gardening, and snow/ice removal.


Providing reliable, in-house transportation is a crucial element of the resident experience at your community. Whether it’s a ride to their appointments or a group outing to the local shopping center, transportation contributes greatly to residents’ overall quality of life.

Our non-emergency medical transportation (NEMT) program is designed with your residents’ safety in mind and allows you to mitigate any risk associated with using an external transportation provider.

Brand Promises

Facilitating satisfaction is a core competency of our Emerald Service philosophy, think of it as a “100% satisfaction guaranteed”. Our job isn’t done until your needs are met and your satisfaction is steadfast. Through our brand proposition as a trusted EVS partner we work to create lasting relationships that allow for open communication, growth and long-term success. We make commitments we can live up to, and do what we say we will to ensure our performance exceeds your expectations.

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Our clean pledge represents our commitment to harnessing every innovation, specialized product, and cutting-edge solution to deliver a safe and sanitary environment. It is our commitment to instill the values of sanitation and cleanliness into all our teams. Our clean pledge is understood, signed, and instituted by all.

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The safety of our teams and the communities they serve are paramount to our organization. To ensure the long-term viability of the communities we serve we’ve instituted comprehensive safety training, thorough infection control and secured top-of the line germicides.

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To ensure our high-operating standards are continually being met we capture completion metrics, utilize detailed analytics and use trends to pinpoint where our teams need additional support. Satisfaction surveys are read with urgency and transferred into actionable insights.


We utilize custom CMS and LSC compliance programs to continually evaluate regulatory performance in the field. We leverage A.P.P.A. quality maintenance and SIMS healthcare standards to align regulatory compliance with our high operating standards in our partnered communities.


To maximize effectiveness, leverage efficiency and have the greatest impact on your community we identify and track KPI’s to ensure our operations are optimized. To maintain this high level of operating standards, we regularly monitor our systems to identify time-lags, inefficiencies and potential updates.

Dining Alliance

Coreworks maintains a direct partnership with both Unidine and Morrison Living, leading providers of food and dining hospitality management services. With a centralized partnership you receive not only the best-in-class environmental services, but dining expertise from premier partners.

About Unidine:
Unidine operates in over 400 facilities and is the leading provider of food and dining management services for discerning clients throughout the United States.  Unidine helps organizations of all sizes by providing food services that exceeds customers’ expectations, so they can focus on their core business.

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About Morrison Living:
For over 100 years, Morrison Living has been serving delicious food and providing superior hospitality services to independent living, active adult communities, assisted living, nursing homes, rehab centers, and skilled living communities. Morrison Living offers the highest quality of food, nutrition and wellness, and design services.

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